Effective Date: February 4, 2014
(Last Updated February 4, 2014)
Limbic Software, Inc. (“Limbic”) provides interactive software products (“Games”) via online services such as Apple iTunes App Store, Google Play Store, Facebook, Steam, Bandcamp, Zazzle, Amazon Appstore for Android, Samsung Appstore, PlayStation Network, Xbox Live Arcade and OnLive. We own and operate various websites and their subdomains including but not limited to www.limbic.com, and www.towermadness.com, (our “Sites”) to provide access to information about Limbic, the Games and Products, message boards, head to head match play or provide technical support to Limbic customers (collectively, our “Content”).
We are committed to protecting the privacy of all people who interface with our products and our website. Your privacy is important to us. We comply with COPPA, the United States Children’s Online Privacy Protection Act, and CAN-SPAM, which covers the transmission of commercial email messages with the primary purpose of advertising or promoting a product, as well as the laws of the State of California, including the California Online Privacy Protection Act (California Business & Professions Code §§22575-22579). For European residents, we seek to follow the E.U. Data Protection Directive (95/46/EC).
Personal information is information that identifies you and that may be used to contact you online or offline. We collect personal information from you on a voluntary basis as described below. Our primary goals in collecting and using information is to create your account, provide Services to you, improve our Services, contact you, conduct research and create reports for internal use and for use with our partners.
While you are browsing our Sites, your computer’s operating system, Internet Protocol (IP) address, access times, browser type and language and referring Web site addresses may be logged automatically. We may use this information to monitor and analyze your use of the Services. In addition, we may ask you to submit and we may process data that is personal to you, including but not limited to your name, profile photo, gender, age or birthday, links to your profiles on social networking websites and other third party sites, user names and e-mail and mail addresses. We may use this information to create a user profile. We may use your email address to contact you about your experience with our Sites and notify you about company news and promotions. Your gender and birthday may be used to analyze user trends and target certain promotions. Your mail address may be used if we have merchandise or other physical promotional materials that we want to send to you.
We may at times offer you the ability to post content to a blog, message board, chat room or within our applications or other forums such as our Facebook page (“Forums"). You should be aware that any visitor to the Forums may read your postings on the Forums. Furthermore, any information that you may post to a Forum, including your username or other account profile information, will be disclosed and available to all users and viewers of that Forum, and will therefore no longer be private. We cannot guarantee the security of such information that is disclosed or communicated online in public areas such as the Forums, and you provide such information at your own risk. We do not author, edit, endorse, or monitor any Forum. You acknowledge and agree that we have no responsibility for the accuracy or availability of information provided on any Forum. We reserve the right at any time, in our sole discretion, to remove any content that a user may post on any Forum and restrict user access to any Forum.
When you use any of our Games or applications on a mobile platform, we may collect and record certain information such as your unique device ID (persistent / non-persistent), hardware type, media access control (“MAC”) address, international mobile equipment identity (“IMEI”), the version of your operating system (“OS”), your device name, your email address (if you have connected to Facebook or Google+), and your location (based on your Internet Protocol (“IP”) address). This information is useful to us for troubleshooting and helps us understand usage trends. In addition, we create a unique user ID to track your use of our Services. This unique user ID is stored in connection with your profile information to track the Games you are playing.
You may connect your Limbic user account to your accounts on the following social networking services “SNS”): Facebook, Google+ and Apple’s Game Center. We may collect and record information through an SNS in accordance with the policies and terms of that SNS. The information we collect when you connect your user account to an SNS may include: (1) your name, (2) your SNS user identification number and/or user name, (3) profile picture or its URL, and (4) the SNS user identification numbers for your friends that are also connected to our Games.
If you want us to delete the data we receive from Facebook, Game Center or Google+ about you, please contact us at firstname.lastname@example.org
Limbic may offer you the opportunity to invite your contacts from an SNS (such as your Facebook friends) so that those contacts can be located in our Games and/or you can invite them to join you in playing our Games. Such contact information will be used only for the purpose of sending communications to the addressee. You or the third party may contact us at email@example.com to request the removal of this information from our database to the extent we store any of this information.
We may collect your name, email addresses, postal addresses, and/or telephone calls with names and numbers to return calls when you contact our customer service group and we may use that information to contact you about your gaming experience with our Games and notify you about company news and promotions.
Whenever you play our Games, we collect data about all of your interactions with the Game and with the other players inside the Game via server log files. We use this information to help improve your game experience and monitor the performance of the game.
We may also acquire information from you through your access and participation in message boards on the Service, your participation in surveys regarding the Service or your participation in a sweepstakes or contest through the Service.
A cookie is a small text file that we transfer to your computer and/or device, to identify a user's computer/device and to "remember" things about your visit, such as your preferences or a user name and password. Information contained in a cookie may be linked to your personal information for purposes such as improving the quality of our Service, tailoring recommendations to your interests, and making the Service easier to use. You can disable cookies at any time, although by doing so, you may not be able to access or use all of the features of the Service.
We (or our partners) may also collect information using Web beacons. Web beacons or "gifs", are electronic images that may be used on our Site, in our Games, or in our emails. We use Web beacons to deliver cookies, count visits and to tell if an email has been opened and acted upon.
You can opt-out of Google Analytics with this browser add-on tool: https://tools.google.com/dlpage/gaoptout
We may feature advertising within our Service. The advertisers may collect and use information about you, such as your Service session activity, device identifier, MAC address, IMEI, geo-location information and IP address. They may use this information to provide advertisements of interest to you. You can opt-out of personalized ads/recommendations from iAds by clicking here.
In addition, you may see our Games advertised in other services. After clicking on one of these advertisements and installing our Game, you will become a user of our Service. In order to verify the installs, a device identifier may be shared with the advertiser.
We use information collected through our Sites for purposes described in this policy or disclosed to you in connected with our Sites. For example, we may use your information to:
We do not share your personal information except as approved by you or as described below. We do not sell or rent your personally identifiable information to any third party, although non-personally identifiable information may be used to assist advertisers in targeting their services to specific user demographics. For example, we may provide third party advertisers with the aggregate number of males of a certain age in a specific country who are playing one of our Games.
The security, integrity and confidentiality of your information are extremely important to us. We have implemented technical, administrative and physical security measures that are designed to protect guest information from unauthorized access, disclosure, use and modification. From time to time, we review our security procedures to consider appropriate new technology and methods. Please be aware though that, despite our best efforts, no security measures are perfect or impenetrable.
You have the right to see what personally identifiable information we hold about you if you request it. If your request is particularly complex or requires detailed searching of our records, there may be a cost to you in order for us to provide you with this information.
To manage the information we receive about you from an SNS where you play our Games, you will need to follow the instructions at that site for updating your information and changing your privacy settings. The privacy management tools for applications on Facebook can be foundhere. The privacy management tools for Google + can be foundhere. You can manage certain aspects of information collection and use by going to the settings of your (mobile) device and reviewing the permissions of each application.
If you no longer want us to make active use of your information, you may send an e-mail to firstname.lastname@example.org. Place "Delete My Account" in the subject line and include your first name, last name, e-mail address and user ID number for the SNS from which you access our Games (if applicable) in the body of the e-mail. We will respond to your request within thirty (30) days. Please note that certain records, for example those pertaining to payments or customer service matters, will be retained for legal and accounting purposes. If you have sent or posted content on the Service, We may not be able to delete it.
You have the ability to opt-out of: receiving information and marketing emails from us; publishing your recent Game activity to your SNS site page; bookmarking or displaying the Game page to others, and of course the ability to delete our Game and rescind any permissions required to operate such Game, at any time.
It is our responsibility to keep accurate, complete and up-to-date records, so any changes you make in the Game regarding your personally identifiable information will go into effect as quickly as technically possible. We reserve the right to retain the non-personally identifiable data collected during your use of the Game.
We also reserve the right to delete messages, content and accounts in whole or in part, at our discretion, that we find offensive to the general public, uses profanity, causes complaints from other users, is not suitable for a general audience or infringes the intellectual property rights of any third party. For example, talk of drugs, alcohol, violence, strong language, gambling, crude humor, sexual themes or is suggestive in nature is prohibited.
We recognize the need to provide further privacy protections with respect topersonal information we may collect from children on our Sites and Games. Some of the features on our Sites and Games are age-gated so that they are not available for use by children, and we do not knowingly collect personal information from children in connection with those features.
When we intend to collect personal information from children, we take additional steps to protect children’s privacy, including:
If you wish to review or change the information we have about your children, e-mail us at email@example.com.
Under the laws of the State of California (US), California Residents who have an established business relationship with us may choose to opt out of our disclosure of personal information about them to third parties for direct marketing purposes. As detailed above, our policy is not to disclose personal information collected online to a third party for direct marketing purposes without your approval. If you choose to opt-out at any time after granting approval, email firstname.lastname@example.org.
In September 2013, California enacted amendments to the California Online Privacy Protection Act (California Business & Professions Code §§22575-22579) which require operators of websites to disclose how they respond to “do not track” (DNT) signals from browsers used by consumers or other mechanisms that provide consumers a choice regarding the collection of personally identifiable information about the consumer’s online activities over time and across different websites or online services. While some newer browsers have incorporated “Do Not Track” features which, when turned on, send a signal or preference to the web sites you visit indicating that you do not wish your online activity to be tracked, a DNT protocol that can be implemented across multiple devices and sites has not yet been widely adopted. Currently, our computer system does not support, and cannot act on DNT signal headers that we may receive; accordingly, the choices that we provide you concerning out collection and use of personally identifiable information will continue to operate as described in this policy.
We reserve the right to change this Policy at any time. If we decide to change this Policy, we will post those changes on this page and update the date at the top of the page. The changes will be effective when posted. Please check this page on a regular basis so that you remain aware of what information we collect and how we use it.